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Salary: USD 160,000 - 200,000 / annual
Decagon is a conversational AI platform enabling enterprises to deploy AI agents for customer support and operations across voice, chat, email, SMS, and other channels. Customers include Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas. The company is backed by a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.
You will own the day-to-day execution of Decagon's website and drive SEO and AEO (AI-Engine Optimization) strategy. This is a hands-on role where you ship what's on the roadmap—launching new pages, making ongoing site changes, and building systems to move faster.
Key responsibilities:
- Run website execution day-to-day and build systems to accelerate publishing. Project manage and execute against the website roadmap, launching new pages and making ongoing site changes. Build or improve workflows and tooling that remove manual bottlenecks.
- Own and execute SEO and AEO strategy. Set strategy for how Decagon appears in traditional search and AI-driven search surfaces (ChatGPT, Perplexity, etc.). Explore programmatic approaches to scale beyond manual content production. Manage a content contractor and work with internal teams to keep production moving. Execute hands-on, not just set goals and measure.
- Support international expansion. Own website localization work as the company grows into new markets. Keep cookie consent, privacy policies, and other compliance elements updated to support global growth.
You will work in an in-office environment driven by shared commitment to excellence and velocity. The company values Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle.
REQUIREMENTS:
- Experience owning a company website day-to-day. Comfortable in a CMS (Webflow preferred), able to ship pages and changes without needing an engineer for every task.
- Real SEO and AEO expertise. Can set strategy and execute it yourself. Tracking how AI-driven search is changing the discipline.
- Fluent with SEO/AEO tooling: GA4, Search Console, Ahrefs. Comfortable pulling and interpreting your own data.
- Analytical mindset. Set goals, measure against them, and know how to determine whether SEO/AEO work is actually driving pipeline, not just traffic.
- Comfortable managing outside help (contractors/freelancers) and working closely with internal teams.
- Ideally has some technical experience: comfortability with HTML/CSS, scripting, or web dev experience.
- Comfortable with or curious about programmatic approaches to scaling content and search presence.
NICE-TO-HAVE:
- Experience with website localization or multi-market SEO (hreflang, localized content strategy).
- Experience building or working with programmatic SEO/content systems.
- Familiarity with tools like Clay, Unify, or similar automation platforms.
- Experience working alongside a more senior technical growth lead or growth engineering function.
About Decagon
AI / Data / Infrastructure; SaaS / Enterprise Software — AI agents for customer support and enterprise operations.
