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ElevenLabs is an AI research and product company that has raised $781M in funding with a $22B valuation. The company serves millions of users and thousands of businesses, including enterprises like Deutsche Telekom and Meta. ElevenLabs has expanded from its flagship human-like AI voice model into three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video across 70+ languages), and ElevenAPI (providing access to AI audio foundational models).
You will own self-serve growth for Reception.ai, ElevenLabs' conversational agents product built specifically for small and medium-sized businesses. Reception.ai enables SMBs to set up voice agents that answer, qualify, and book customer calls on their behalf in minutes—solving the problem of missed calls, lost leads, and stretched teams. Your mission is to make Reception.ai the default choice for any small business adding AI to customer conversations.
You'll build and scale primary growth channels including paid digital campaigns, influencer and creator partnerships, SEO, partnerships with SMB-focused platforms and communities, and viral launches. As part of a data-driven team, you'll analyze acquisition channels and user behavior to understand what drives activation, conversion, and retention in the SMB segment. You'll also help drive the product roadmap based on these insights.
ElevenLabs operates with a high-velocity, impact-focused culture: rapid experimentation, lean autonomous teams, minimal bureaucracy, and AI-first decision-making. The company prioritizes talent over location and emphasizes excellence across all work. You'll have access to learning and development stipends, annual company offsites, and co-working stipends if needed.
REQUIREMENTS:
- Highly creative and experimentation-driven with extensive experience running and optimizing data-driven growth campaigns, ideally for SMB or prosumer products
- Familiarity with growth channels such as SEO, performance marketing, influencer marketing, and organic social, plus understanding of how SMBs discover and buy software
- Strong grasp of self-serve funnels: signup, onboarding, activation, and conversion to paid
- Self-starter with strong ownership, autonomy, and bias toward action and automation
- Demonstrated initiative and accountability for outcomes and systems
- Relentless commitment to excellence: holds high bar for quality, clarity, and impact
BONUS:
- Founder or early-stage experience: has built and scaled something from scratch
- Experience marketing to SMB verticals such as home services, healthcare, hospitality, or professional services
