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Global Sales Operations Lead

Axi - Singapore, Singapore - In-office - posted 2026-10-13

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Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. The company operates a world-class, multifaceted brokerage with offices across six regions and serves traders of all levels from beginners to institutional clients. You will join as Global Sales Operations Lead, working closely with the Global Head of Sales to drive sales performance, streamline operations, and support business growth. This role combines traditional sales operations with broader commercial strategy, offering opportunities to contribute to new market exploration and strategic initiatives. Key responsibilities include: - Monitor and analyse sales performance, tracking KPIs, trends, and improvement opportunities - Prepare regular sales reports, dashboards, and performance updates for leadership decision-making - Establish consistent sales reporting standards, processes, and performance measurements - Work with sales teams to identify operational challenges and efficiency improvements - Coordinate key sales initiatives and track progress against agreed timelines - Support commercial projects, including new market opportunity research and evaluation - Plan and coordinate market tests to assess customer demand and commercial potential - Analyse commercial initiative results and provide insights to inform business decisions - Collaborate cross-functionally with Marketing, Payments, Finance, Compliance, and other teams - Identify workflow simplifications, reporting improvements, and productivity enhancements - Undertake additional projects supporting evolving business needs This is an ideal opportunity for someone who enjoys working with data, understands sales operations, and wants to influence broader commercial decisions in a fast-growing fintech environment. Requirements: - 5–8 years of relevant experience in Sales Operations, Commercial Operations, Sales Analysis, Business Development, or related function - Strong understanding of sales processes, performance management, and commercial operations - Strong analytical skills with experience working with sales data, KPIs, and reporting dashboards - Commercial awareness with ability to interpret performance trends and identify improvement opportunities - Some hands-on exposure to sales, business development, commercial projects, or market expansion (advantageous) - Comfortable working with diverse stakeholders and coordinating cross-team initiatives - Proficient in Excel, CRM systems, and reporting tools; Power BI, Tableau, or AI-assisted analytical tools a plus - Strong organisational skills with ability to manage multiple priorities and follow through - Experience in fintech, online trading, financial services, or sales-driven industries advantageous but not essential - Proactive, resourceful problem-solver who enjoys improving processes - Clear communication skills with ability to present insights and recommendations in practical manner

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