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SumUp is seeking a Global KYC Manager to lead the company's Know Your Customer and Anti-Money Laundering (AML) compliance framework across dozens of markets. You will own the PEP (Politically Exposed Person) and sanctions screening framework, develop and maintain customer risk scoring models, and shape KYC strategy as SumUp's product range and regulatory footprint expand.
In this role, you will identify and streamline KYC and enhanced due diligence requirements for regulated products across global markets. You'll own and continuously improve the PEP and sanctions screening framework, including its tools and controls. You will develop and maintain customer risk scoring models and methodologies, and lead KYC strategy and remediation work arising from internal and external reviews, regulatory developments, and significant case escalations.
You will partner closely with AML Operations, Onboarding, and product teams to translate fast-moving regulatory change into practical controls the rest of the company can build on. You'll provide regulatory expertise and judgment on complex KYC and AML matters, finding solutions that support business growth while maintaining compliance. This is a chance to shape how a global fintech manages financial crime risk at scale, serving millions of small merchants.
SumUp is a Berlin-based fintech serving over 4 million businesses in 38 markets with payment solutions, financing, and customer relationship tools. The company has 3,000+ employees from 90+ nationalities and is backed by venture capital.
REQUIREMENTS:
- Proven experience as a KYC manager in fintech, payments, e-money, or banking, including leading teams through regulatory change
- Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks, including PEP and sanctions screening
- Experience building and managing screening frameworks alongside customer risk scoring models
- Strong judgment in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
- Comfort working across payments, merchant acquiring, and small business risk profiles in multiple markets
