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SumUp's Global AML team is seeking a Global KYC Manager to lead the company's Know Your Customer and screening framework as it scales across dozens of markets serving millions of small merchants. This role sits at the center of financial crime risk management, owning the PEP and sanctions screening framework, shaping customer risk scoring models, and setting strategic direction for KYC as SumUp's product range and regulatory footprint expand.
You will identify and streamline KYC and enhanced due diligence requirements for regulated products across global markets. You'll own and continuously improve the PEP and sanctions screening framework, including its tools and controls. Key responsibilities include developing and maintaining customer risk scoring models and methodologies, leading KYC strategy and remediation work arising from internal and external reviews, regulatory developments, and significant case escalations.
You'll partner closely with AML Operations, Onboarding, and product teams to translate regulatory requirements into scalable processes and controls. You'll provide regulatory expertise and judgment on complex KYC and AML matters, finding solutions that support business growth while maintaining compliance. This is an office-first role based in Berlin, offering the opportunity to work with a global team on large-scale fintech products.
SumUp serves over 4 million businesses across 38 markets, with a team of 3,000+ employees from 90+ nationalities. The company offers stock options, €2,000 annual L&D budget, corporate pension matching up to 20%, 28 days paid leave plus public holidays, and a 1-month sabbatical after 3 years of service.
Requirements:
- Proven experience as a KYC manager in fintech, payments, e-money, or banking, including leading teams through regulatory change
- Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks, including PEP and sanctions screening
- Experience building and managing screening frameworks alongside customer risk scoring models
- Strong judgment in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
- Comfort working across payments, merchant acquiring, and small business risk profiles in multiple markets
