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Rippling is a workforce management platform that unifies HR, IT, and Finance in a single system. The company has raised $1.4B+ from top-tier investors including Kleiner Perkins, Founders Fund, and Sequoia, and is headquartered in San Francisco.
The Global Benefits Manager will own a regional portfolio of countries within Rippling's Employer of Record (EOR) product and be fully accountable for the design, launch, management, and ongoing operation of benefits programs in those markets. This role requires end-to-end ownership spanning strategy, vendor management, renewals, pricing, system configuration, customer communications, and issue resolution.
Key responsibilities include:
- Designing and launching benefits programs across assigned regions
- Managing vendor and carrier relationships, including contract negotiations and renewals
- Overseeing pricing strategy and financial modeling for benefits offerings
- Configuring benefits in the Rippling platform and ensuring system accuracy
- Communicating with customers about benefits options, changes, and compliance requirements
- Resolving customer issues and escalations related to benefits
- Partnering cross-functionally with Brokers, Carriers, Product, Engineering, Payroll, Finance, Legal, Implementation, Support, and Sales teams
- Ensuring benefits programs remain compliant with local regulations and scalable across markets
- Operating with high autonomy to anticipate downstream impacts and identify risks and improvement opportunities
This is a highly collaborative role requiring deep expertise in benefits administration, vendor management, and international compliance. The ideal candidate will have experience managing complex benefits programs, strong stakeholder management skills, and the ability to operate independently while driving alignment across multiple teams.
