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CodeRabbit is the leading AI code review platform trusted by 17,000+ customers and 150,000 open-source projects, conducting over 2 million code reviews weekly. The company recently closed a $143M Series C at a $1.5B valuation and is building Agentic Change Management to serve as the control layer for software changes created by humans and AI.
As Global Benefits Operations Manager, you will own the complete benefits function across EMEA, APAC, the US, and Canada, managing both owned entities and EOR (Employer of Record) partners. This is a foundational build role for someone comfortable operating in ambiguity and shaping a global benefits program from the ground up.
Key Responsibilities:
EOR-to-Entity and PEO Transitions: Lead the benefits workstream for migrating countries from EORs to owned entities, partnering with Legal, Finance, and Payroll on plan establishment, statutory enrollments, and employee communications. Evaluate, select vendors for, and manage the migration from the current PEO to direct US benefits administration, including carrier selection, broker partnerships, payroll and HRIS integration, and open enrollment readiness. Manage ongoing EOR relationships and employees under EOR arrangements.
Operations and Escalation: Own benefits operations across enrollment, renewals, mid-year changes, and offboarding with clear SLAs and reliable issue resolution. Serve as the escalation point and advisor for complex benefits, leave of absence, and time-off cases, partnering with Legal and brokers as needed. Administer leave policies (parental, medical, disability) and coordinate them across jurisdictions. Ensure benefits information is accurate, current, and consistent across HRIS, benefits portal, intranet, and handbooks. Design and improve benefits processes and policies for clarity, scalability, and documentation.
Compliance: Ensure compliance with local benefits, insurance, and social security regulations in every operating jurisdiction, adapting practices as rules evolve. Manage US federal and state compliance (ACA, ERISA, COBRA, Form 5500, nondiscrimination testing, state leave and benefits requirements) and Canadian federal and provincial requirements. Flag emerging risks and partner with Legal and outside counsel on country-specific questions.
Requirements:
- 5+ years of benefits experience
- Experience managing benefits in a hypergrowth or new-market-entry environment
- Strong working knowledge of US benefits (ACA, ERISA, COBRA, 401(k))
- Working knowledge of EMEA and/or APAC benefits and statutory requirements, with sound judgment on when to bring in local counsel or advisors
- Experience with PEOs and EORs
- Experience with HRIS and benefits administration platforms
