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Viva.com is Europe's first Tech Bank for businesses, operating across 31 countries with a pan-European infrastructure for payments and banking services. The company offers omnichannel payment acceptance, deposit accounts, card issuing, and financing solutions, and pioneered Tap on Any Device technology for payment acceptance on any Android or iOS device.
You will serve as Global Accounts Business Development Manager for the E-commerce vertical, reporting to the Vertical Leader. This is an end-to-end ownership role where you will shape and execute the vertical's expansion strategy across Europe, develop relationships with leading international e-commerce merchants and technology partners, and build a strong multi-country commercial pipeline.
Key responsibilities include executing the E-commerce vertical's commercial strategy and revenue performance; building and maintaining a Global Account and Partnerships Matrix segmented by strategic value and international footprint; co-developing and executing the E-commerce Expansion Blueprint with practical playbooks and country-level initiatives; identifying and securing new Global Accounts through the full sales cycle from prospecting to close; owning senior-level relationships with assigned Global Accounts and strategic partners including ISVs, platforms, and payment technology providers; developing deep expertise in the e-commerce ecosystem including market trends, regulatory developments, merchant needs, competitive dynamics, and emerging payment use cases; coordinating cross-functional teams (Local Sales, Strategic Account Managers, Pre-Sales, Technical Solution Architects, Product, Legal, Operations) for seamless solution design and implementation; creating tailored proposals, presentations, and Business Impact Assessments; acting as the voice of e-commerce clients internally to influence product enhancements; and maintaining accurate CRM data with regular pipeline updates and forecasts.
You will work closely with Regional Sales teams, Country Managers, Local Strategic Account Managers, Product, Marketing, Legal, Operations, Pre-Sales, and Technical Solution Architects to deliver scalable payment solutions for Global Accounts across Europe.
REQUIREMENTS:
- Bachelor's degree in Business, Finance, Economics, Technology, or related field (MBA or equivalent postgraduate qualification considered an advantage)
- Experience within a major pan-European or local PSP, fintech, or banking institution with solid understanding of payment services and technical payment solutions (exposure to tenders and RFP processes advantageous)
- Proven experience in business development, enterprise sales, or strategic account management within e-commerce, payments, fintech, financial services, or related technology environment
- Strong understanding of e-commerce business models, payment processing solutions, digital payment journeys, market dynamics, and the broader e-commerce technology ecosystem
- Demonstrated ability to develop trusted, senior-level relationships and manage complex Global Accounts operating across multiple countries and stakeholder groups
- Strong commercial, negotiation, presentation, and analytical skills with ability to translate complex business requirements and data into actionable strategies and compelling value propositions
- Excellent written and verbal communication skills in English, combined with adaptability, collaborative mindset, and ability to succeed in a fast-paced, technology-led international organization (additional European languages a plus)
