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Bird is a global leader in micromobility, operating electric scooters and bikes in over 200 cities worldwide. The company is seeking a General Manager for Canada to own the P&L and lead regional operations across a subset of Canadian markets.
In this role, you will serve as the primary business leader and team development champion for your designated markets. You will set ongoing strategy to maximize revenue and city profitability, ensuring vehicles are positioned optimally to drive utilization and growth. You are responsible for oversight of in-region KPIs and will lead or contribute to cross-functional strategy initiatives aimed at improving operational capabilities.
Key responsibilities include:
- Managing a minimum five-person team, driving forecasted goals and business outcomes while fostering professional development through routine feedback
- Serving as the key decision maker for your book of business, driving top-line revenue growth and bottom-line city profitability
- Building and maintaining strategic relationships with city stakeholders to secure favorable outcomes for Bird
- Leading or influencing cross-functional sprints and special projects spanning hardware, product, supply chain, inventory, growth, customer experience, government relations, and sales
- Operating as an operational expert who leads all reporting roles with empathy, diving into details around customer experience, regulatory compliance, utilization, growth initiatives, and inventory management
- Traveling approximately 25% of the time to support regional operations
This is a leadership role requiring both strategic vision and hands-on operational execution. You will drive professional development of direct reports while ensuring Bird achieves its business objectives across your markets.
REQUIREMENTS:
Must Haves:
- Bachelor's degree or equivalent
- 7+ years of work experience in operations, strategy, supply chain, and/or consulting
- 5+ years of people management experience
- Ability to lead and influence in a cross-collaborative environment
- Data-driven decision making capability
- Willingness to travel 25% of the time
Highly Desired:
- Government relations experience navigating municipal and regulatory stakeholders
- Asset management experience with large-scale physical inventories or distributed hardware networks
- Industry expertise in micromobility, logistics, or transportation-as-a-service
- Operational leadership demonstrated in high-pressure or fast-paced environments (military, competitive athletics, emergency operations)
- Advanced business degree (MBA) or proven history of building and scaling ventures
