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Salary: USD 55,000 - 60,000 / annual
BibliU is a high-growth edtech company transforming the $65bn educational content industry. Founded in 2015 as an Oxford University spin-out, the company has achieved 90% CAGR over five years and now generates $100m+ in annual revenue. BibliU operates a vertically integrated platform delivering affordable digital course materials and comprehensive campus store solutions to 170+ universities serving 600,000 students annually.
You will serve as General Manager overseeing three retail store locations on the Tulsa Community College campus. This is a multi-unit leadership role reporting to the Regional Manager, responsible for driving sales, managing operations, developing talent, and maintaining strong campus partnerships.
Key responsibilities include:
**Sales & Operations:** Collaborate with the Course Materials manager on course adoptions and order placement; meet sales goals by training and motivating sales staff; conduct regular in-person visits to assess operational excellence; execute company merchandising standards; oversee inventory lifecycle (ordering, receiving, returns, tagging, vendor coordination); manage accounts receivable, invoices, chargebacks, and stock shipments.
**Talent Development & Leadership:** Hire, train, coach, and develop site managers and store associates; foster a collaborative, engaged team culture; conduct performance evaluations and support career growth.
**Campus & Partner Relations:** Build and maintain relationships with faculty, staff, and campus stakeholders; lead regular business reviews; promote Day 1 access adoption to ensure students have affordable materials from day one.
**Customer Experience:** Coach store teams on customer service best practices; monitor and address customer issues; serve as point of contact for feedback and service recovery.
This role is ideal for a retail professional with multi-site leadership experience who is passionate about supporting student success and working within a high-growth, collaborative edtech environment.
**Requirements:**
Must Have:
- 3+ years of multi-unit retail or campus store management experience
- Strong leadership and coaching skills across multiple locations
- Ability to interpret and act on financial and operational reports
- Excellent relationship-building and communication abilities
- Proficiency with inventory and POS systems
Good to Have:
- Bachelor's degree or equivalent experience
- Background in campus retail or educational services
