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Tripledot Studios, one of the world's largest independent mobile games companies with 2,500+ employees across 12 studios, is seeking a Fraud Analyst for PuzzlePlay, its player rewards platform. PuzzlePlay allows users to earn points, complete challenges, and win real prizes while playing casual free-to-play mobile games.
You will own the fraud side of the user segmentation system, working to distinguish suspicious activity from legitimate users. The role involves regularly reviewing and refining fraud signals—including IP spoofing, VPN use, and unusual play patterns—to keep pace with evolving fraud tactics. You'll maintain and monitor fraud-related user segments, deciding how signals should be interpreted and tracking their effectiveness over time.
Key responsibilities include:
- Reviewing fraud signals regularly, adding, removing, and refining them to identify suspicious activity
- Owning fraud-related segments of the user segmentation system from design through ongoing monitoring
- Collaborating with the product team on fraud verification tools for different markets (currently using FaceTec for facial verification; may expand to ID scanning or phone verification)
- Investigating users flagged for manual review, including ambiguous cases, and improving the review process
- Identifying gaps in available signals and recommending third-party tools for the product roadmap
You'll work alongside the analyst responsible for gameplay signals, product managers, and data colleagues. The role is based in Warsaw, where key team members are located, though candidates based elsewhere in Europe are considered. The position offers hybrid working with 20 days of remote flexibility per year.
Requirements:
- Hands-on experience using data to investigate fraud and shape detection or prevention decisions (not just working alongside a fraud team)
- Experience designing or improving fraud signals, user segments, or review processes, with interest in how decisions evolve as tactics change
- Ability to work with product and other teams to translate analysis into operational fraud controls