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ClaimSorted is seeking a Founding Community & Marketing Manager to build and lead the company's global community strategy from the ground up. Reporting directly to the CEO, you will own community as a measurable growth engine, driving activation, retention, expansion, and brand equity across the insurance partner base (MGAs, insurers, and brokers).
In this founding role, you will shape the community strategy, launch marketing programs from 0 to 1, and establish the operating model that ensures community directly contributes to revenue and customer lifetime value. You won't just design strategy—you'll personally execute high-impact initiatives to prove it out.
Key responsibilities include:
- Designing and executing ClaimSorted's global community strategy with measurable outcomes tied to inbound lead generation, revenue growth, and partner retention
- Building brand recognition and trust among insurance partners through consistent narrative, credible content, and standout events
- Identifying, engaging, and empowering champions and advocates across the partner base
- Designing and running B2B events end-to-end—from concept and logistics to delivery—and building them into repeatable, scalable programs
- Creating content (case studies, podcasts, thought leadership) that resonates with a technical, professional insurance audience
- Designing operating model, tools, and systems to scale community programs globally
- Building measurement frameworks that tie community activity to qualified leads, pipeline, conversion, and retention, with clean handoffs to sales
- Collaborating cross-functionally with sales, client success, claims, and product teams
Requirements:
- Demonstrated experience building and scaling programs from 0→1 in Community, Growth, Marketing, or Product roles
- Track record of organizing and systematizing B2B events into repeatable, scalable programs (not just executing them)
- Ability to get credible quickly in complex, technical industries and create content that professional audiences trust
- Strong creative instincts paired with bias for action; ship fast, iterate on feedback, drive results
- Data-driven approach: set KPIs, analyze performance, optimize programs against revenue outcomes
- History of operating independently and owning ambiguous goals end-to-end
- Experience working closely with sales teams with shared goals, clean handoffs, and attributable pipeline
- Comfort in fast-paced, high-ownership early-stage environment with shifting priorities and hands-on work
