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TENEX is an AI-native, automation-first Managed Detection and Response (MDR) provider combining cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches. The company is a fast-growing startup backed by top-tier investors including Crosspoint Capital.
As a Forward Deployed Implementation Engineer, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.
Key responsibilities include:
- Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
- Onboard log sources, configure data connectors, and validate ingestion pipelines
- Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks
- Work from standardized playbooks to deliver MDR coverage within target SLOs
- Troubleshoot connectivity, ingestion, and configuration issues during deployment
- Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform
- Document deployment configurations and handoff notes for the ongoing support team
- Manage multiple concurrent customer deployments depending on complexity and platform
- Escalate technical blockers to Senior Engineers or Manager when appropriate
You will work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms, collaborate with a talented and innovative team, and be part of building TENEX's Forward Deployed Engineering organization as a greenfield opportunity to define how enterprise security is delivered at scale.
REQUIREMENTS:
- 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
- Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
- Experience with log source onboarding, data connectors, and ingestion pipeline configuration
- Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
- Scripting experience in Python, Bash, or similar languages
- Understanding of networking fundamentals and security operations workflows
- Experience with cloud platforms (GCP, Azure, and/or AWS)
- Strong problem-solving and troubleshooting skills with a bias toward action
- Excellent customer-facing communication and collaboration abilities
- Ability to thrive in a fast-paced, high-performance startup environment
- Passion for cybersecurity, automation, and continuous improvement
- Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)
- Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus
