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FlowX.AI is an agentic AI platform designed for large-scale, mission-critical applications. The company started in regulated industries—banking and insurance—and has successfully landed major deals in government and defense. They are now expanding into logistics, manufacturing, healthcare, and construction.
As a Forward Deployed Engineer, you will provide hands-on technical guidance and support to clients and their implementation partners throughout the entire client lifecycle. You will work closely with business analyst teams to understand the FlowX platform, build business processes, perform testing and debugging, manage releases, and configure integrations with front-end and back-end systems.
Key responsibilities include:
• Hands-on Technical Support: Deliver technical guidance and advice to clients and implementation partners throughout the project lifecycle.
• Problem Solving and Troubleshooting: Address technical issues promptly by collaborating with clients, partners, and internal teams to resolve complex technical challenges.
• Product Enhancements: Collect feedback from clients and partner delivery teams to proactively identify opportunities for product improvements.
• Training and Education: Serve as a subject matter expert during training sessions, enabling clients and partners to effectively use the FlowX.ai platform and become self-sufficient in its capabilities and best practices.
• Technical Documentation: Develop and maintain development frameworks, standards, error handling mechanisms, and best practices for configuration teams.
• Audit and Review: Define checklists and project health-check procedures, and conduct regular audit reports to highlight project status.
This is an early-stage product company role offering the opportunity to shape both the business and product evolution, involvement in international accounts, direct participation in team and culture building, and an early-stage equity package.
Requirements:
• Minimum 2+ years of experience in a technical role, such as Java developer or BPMN 2.0 platform configurator
• Good understanding of software development principles
• Experience with JSON in REST, HTTP/HTTPS (e.g., Postman)
• Familiarity with architecture principles, APIs, and integrations
• Excellent problem-solving and troubleshooting skills
• Ability to communicate complex technical concepts to non-technical stakeholders
• Fluency in English
