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Wonderful is hiring a Forward Deployed Engineer to solve high-impact problems directly with enterprise customers. In this hands-on generalist role, you'll own projects end-to-end—from understanding customer operational challenges and designing AI-driven solutions to deploying and iterating on production systems.
You'll partner closely with customers to translate open-ended problems into clear technical designs and implementations. Your core responsibilities include building AI agents that integrate with customer systems and perform real tasks, owning deployments with accountability for reliability and performance, testing with real data, measuring outcomes, and iterating based on results. You'll also collaborate with internal Product and Engineering teams to ship high-quality solutions and contribute to tools, documentation, and best practices that scale customer delivery.
This role requires 5+ years of software engineering or technical problem-solving experience, with strong fundamentals in software design and system thinking. You should be comfortable working across systems, integrations, and data flows, and have demonstrated ability to work directly with customers while owning ambiguous problems. Clear communication skills and a strong ownership mindset are essential.
Nice-to-have qualifications include experience in forward-deployed, solutions engineering, or customer-facing roles; exposure to AI agents, automation, or conversational systems; and experience operating and improving production systems. This is ideal for engineers who thrive navigating ambiguity, learn quickly, and want to drive real business impact as enterprises become AI-driven organizations.
