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Blockstream is seeking a Forward Deployed Engineer to embed directly within customer engineering teams, delivering enterprise Bitcoin and Layer-2 solutions into production. This role bridges Blockstream's product and customer success, combining hands-on software engineering with customer-facing technical delivery.
You will own end-to-end implementation of Blockstream's enterprise products for financial institutions, from technical pre-sales and proof-of-concept development through production deployment and post-launch support. Key responsibilities include:
**Customer Delivery & Implementation:** Lead technical delivery across the full project lifecycle. Use AI-assisted development to rapidly prototype solutions and validate product value. Support Enterprise Sales with RFP responses, security questionnaires, and SOW scoping. Work directly with banking teams to understand business processes, operational workflows, and technical environments. Configure and optimize Blockstream products to customer requirements. Execute implementation planning, system configuration, UAT, production deployment, and post-go-live support. Deliver enablement sessions for administrators and end users.
**Engineering & Technical Delivery:** Deploy solutions into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing security and audit evidence for compliance reviews. Design and implement integrations between Blockstream products and customer systems using required integration interfaces and data pipeline technologies. Troubleshoot complex technical and configuration challenges. Collaborate with customer engineering teams to ensure secure, scalable, production-ready deployments. Develop reusable deployment assets, implementation playbooks, and technical documentation. Work closely with Blockstream Engineering to resolve product issues and improve implementation quality.
**Customer Collaboration:** Embed directly with customer teams to understand their operating environment and technical challenges. Facilitate technical workshops, architecture discussions, and implementation planning. Act as a trusted technical advisor throughout the lifecycle. Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
**Product Improvement:** Turn implementation learnings and customer feedback into code contributions. Identify repeatable deployment patterns and contribute to standardized methodologies. Partner with Product Management and Engineering to shape the roadmap based on real customer implementations.
**Required Qualifications:** 4–8 years in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery. Proficiency in at least one systems or backend language (Python, Go, Rust) sufficient to build and ship integrations independently. Experience implementing and deploying enterprise software in complex customer environments. Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals, and modern software architectures. Experience working directly with enterprise customers throughout implementation and deployment. Strong analytical, troubleshooting, and problem-solving skills. Ability to translate business requirements into scalable technical solutions. Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams. Strong customer-facing communication and stakeholder management skills. Self-starter with proven ability to work independently while managing multiple customer engagements. Willingness to travel regularly.
