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Revolut is a global fintech company on a mission to give people more from their money through products spanning spending, saving, investing, exchanging, and travel. With 80+ million customers and 13,000+ employees worldwide, Revolut is scaling rapidly and seeking talented people to help redefine financial services.
The Financial Crime Operations team is at the forefront of Revolut's efforts to keep customers and their money safe. As a Subject Matter Expert (Investigations), you will serve as the primary technical authority and escalation point for analysts handling complex, high-risk financial crime investigations across money laundering, fraud, business, and sanctions.
Key Responsibilities:
- Act as the primary technical authority and escalation point for analysts investigating complex, high-risk financial crime cases (money laundering, fraud, business, sanctions)
- Conduct structured Root Cause Analyses (RCAs) on quality defects, performance trends, and audit findings to identify systemic gaps and implement remediation plans
- Create, review, and maintain standard operating procedures (SOPs) aligned with internal compliance policies and external regulatory requirements
- Design and deliver targeted technical training, refresher workshops, and coaching interventions to upskill investigators and improve operational quality
- Manage specialized high-priority escalations and authority communications, including urgent information requests and consent handling
- Collaborate with Team Leads, Quality Control, Second Line of Defence Risk Managers, and Product teams to drive process improvements and test investigation tooling enhancements
Requirements:
- Bachelor's degree (must be able to provide certificate)
- 5+ years in AML and financial crime investigations OR 2+ years of experience writing SARs reports
- Experience working in a regulated or policy-driven environment (financial institutions, law enforcement, regulatory body, or financial intelligence unit)
- Experience with NCA, FCA, HMRC, FNTT, or local equivalents
- In-depth knowledge of relevant legislations (UK, LT, and international law)
- Understanding of investigative methodologies with demonstrated experience using analytical tools (spreadsheets, filters, pivots, network charts)
- Experience conducting adverse media, PEP, Sanctions, and OSINT research
- Ability to identify and assess suspicious activities, transaction patterns, financial crime red flags, and unusual customer behavior
- Strong stakeholder management and communication skills with ability to take ownership of assigned workload
- Ability to maintain operational excellence, composure, and sound decision-making under tight timelines and changing priorities
- Proven critical thinking ability to identify root causes, analyze trends, and propose effective solutions
Nice to Have:
- Familiarity with crypto/virtual asset-related typologies
- Experience training and mentoring junior investigators
- Prior experience conducting risk assessments
- Industry-recognized certification (ICA or ACAMS)
- Degree or equivalent in a STEM subject
- Fluency in other languages
