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Revolut is a global fintech company on a mission to give people more from their money. With 80+ million customers and 13,000+ employees worldwide, Revolut offers spending, saving, investing, exchanging, and travel products. The Financial Crime Operations team is at the forefront of keeping customers and their money safe.
In this role, you will manage fraud risk at the jurisdiction level, acting as the primary point of contact for fraud escalations and governance. You'll conduct end-to-end fraud risk assessments for existing and new features and services, advising Product, Operations, Compliance, and Engineering teams on fraud risk exposure and scalable control design. You will support the development of tech-enabled fraud prevention and detection solutions deployable globally, and review fraud performance data to identify emerging typologies, attack patterns, and control gaps.
Key responsibilities include driving root-cause analysis and remediation of high-loss scenarios or escalated fraud-related complaints, partnering with internal teams to ensure effective oversight of fraud controls (including outsourced operational components), and balancing fraud loss reduction with positive customer outcomes and friction minimization. You'll deliver fraud management information, dashboards, and insights that support risk-based prioritization and decision-making, and conduct QA and scenario testing of fraud interventions to drive continuous improvement.
This is a senior individual contributor role with leadership potential. As the market scales, you may build and manage a local fraud team.
REQUIREMENTS:
- 7+ years of experience in fraud risk within a first line of defense (1LoD) or product advisory function
- Expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
- Demonstrated success driving measurable fraud loss reduction and control effectiveness improvements
- Familiarity with fraud analytics, detection models, rule design, or scenario tuning
- Ability to convert fraud risks into practical, tech-informed controls embedded into product experiences
- Great partnership skills with a track record of influencing stakeholders across Product, Data, Operations, and Compliance teams
- Experience in a global bank or high-growth fintech
- Proactive, analytical mindset with solid decision-making skills
- Leadership potential with the ability to mentor others and build/manage a local fraud team as the market scales
NICE TO HAVE:
- Exposure to crypto or investment products
