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Revolut is a fintech company on a mission to give people more from their money through products spanning spending, saving, investing, exchanging, and travel. With 80+ million customers and 13,000+ employees globally, Revolut is scaling rapidly and prioritizes both product excellence and employee experience.
The Financial Crime Operations team sits at the forefront of Revolut's efforts to keep customers and their money safe. As a Financial Crime Escalations Officer, you will serve as the second line of defence in the company's financial crime prevention framework, performing high-quality reviews of escalated cases and making critical decisions on sanctions, KYC/KYB, and AML/CTF matters.
Key responsibilities include:
- Acting as the escalation point and ensuring rigorous review of cases escalated from first-line defence (sanctions, KYC/KYB, AML/CTF)
- Supporting responses to regulatory inquiries and requests from local authorities, including statutory reporting
- Responding to queries requiring second-line defence review
- Supporting management reporting and financial crime compliance oversight activities
- Collaborating with the MLRO's team to escalate significant cases and report emerging trends
- Monitoring and detecting rare and/or new patterns in financial crime activity
- Participating in projects, training, and implementation of new processes
- Reviewing policies and procedures and advising on necessary changes
You will work directly with customers and internal stakeholders to resolve issues, using cutting-edge technology and sharp attention to detail to prevent financial crime and maintain trust.
Requirements:
- Fluency in English and Portuguese (required)
- Experience as a Compliance/FinCrime Officer in a major financial institution
- Exposure in FinCrime operations, having acted as an escalation point
- Deep knowledge of AML and sanctions regulations
- Experience operating a variety of internal and external systems and databases to complete investigations
- Strong problem-solving and decision-making skills with ability to analyse complex information, identify key issues, and drive resolutions
- Ability to present summaries and proposed conclusions to management in a timely and clear manner, including appropriate risk mitigation and monitoring steps
- Understanding of payment systems and markets with focus on technology and mobile applications
