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FinCrime Escalations Officer

Revolut - Nicosia, Cyprus - In-office

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Revolut is a global fintech company on a mission to give people more from their money through products spanning spending, saving, investing, exchanging, and travel. With 80+ million customers and 13,000+ employees worldwide, Revolut is scaling rapidly while maintaining a strong culture recognized as a Great Place to Work. The Financial Crime Operations team sits at the forefront of Revolut's efforts to keep customers and their money safe. As an Escalations Officer, you will serve as the second line of defense in suspicious activity reporting across Revolut's European branches. You will assess and make decisions on cases escalated from the first line, ensuring accurate and timely Suspicious Activity Reports (SARs) are submitted in compliance with local regulatory requirements. Key responsibilities include: - Acting as the escalation point for suspicious activity cases - Ensuring accurate and timely SARs are submitted according to local requirements - Responding to regulatory inquiries and requests from local authorities related to SARs - Managing queries requiring second line of defense review - Working with the Money Laundering Reporting Officer (MLRO) and escalating significant cases - Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity - Resolving escalated cases within expected resolution times - Participating in management projects as required - Collaborating on training initiatives and implementation of new processes You will use cutting-edge technology and sharp attention to detail to prevent financial crime and maintain trust at the core of Revolut's operations. REQUIREMENTS: - Experience as a compliance/FinCrime officer in a major financial institution - Experience in FinCrime operations acting as the escalation point - Deep knowledge of AML (Anti-Money Laundering) and sanctions regulations - Experience using internal and external systems and databases to conduct investigations - Ability to review policies and procedures and advise if changes are required - Strong problem-solving and decision-making skills with ability to analyze complex information to identify key issues and drive resolutions - Ability to present summaries and conclusions to management promptly, including clear proposals to implement appropriate risk mitigation and monitoring steps - Understanding of payment systems and markets with focus on technology and mobile applications - Fluency in English - AML CySEC Certification NICE TO HAVE: - Fluency in other languages

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