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Revolut is a global fintech company on a mission to deliver more visibility, control, and freedom around money. With 80+ million customers and 13,000+ employees worldwide, Revolut offers a suite of products including spending, saving, investing, exchanging, and travel services.
The Financial Crime Operations team is at the forefront of Revolut's efforts to keep customers and their money safe. As an External Enquiry Analyst, you will detect and investigate risks that could impact customers, working directly with the Compliance team to safeguard funds and ensure robust protection against financial crime.
Key responsibilities include:
- Liaising with law enforcement and the Legal team as necessary
- Responding to court orders, Data Protection Agreements (DPAs), and Production Orders (POs), and ensuring compliance with legislation such as POCA and DPA
- Ensuring requests are completed within applicable time scales
- Preparing documentation for third-party requests
- Conducting fraud-related investigations based on reports received
- Generating reports and creating alerts for suspicious activity
- Discussing financial crime concerns with stakeholders across departments
You will work in a multicultural, fast-paced environment where attention to detail and critical thinking are essential. The role requires strong communication skills to interact with people at all levels, both externally (law enforcement, courts) and internally across departments.
REQUIREMENTS:
- Bachelor's degree (must be able to provide certificate)
- Fluency in German (C2 level)
- Fluency in English (C1+ level)
- 2+ years of FinCrime experience, OR 1+ years of experience dealing with external law enforcement and other government agencies
- Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
- Knowledge of court orders, DPA, PO, and preparing witness statements
- Confidence communicating with people at all levels, both externally and within the organization
- Critical thinking skills
- Impeccable attention to detail
- Ability to multitask, prioritize, and work well under pressure
NICE TO HAVE:
- Fluency in other languages
- Degree in law or STEM subject
- Professional certification (ICA or ACAMS)
