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Salary: USD 145,000 - 165,000 / annual
Human Interest is a high-growth fintech company on a mission to make retirement benefits accessible to small and medium-sized businesses across the U.S. The company is backed by major investors including BlackRock, TPG, SoftBank, and others, with approximately $500M in funding to date.
The Financial Systems Manager will own and elevate Human Interest's financial systems ecosystem, sitting at the intersection of Accounting, FP&A, Procurement, and Engineering. Reporting to the Director of Financial Systems, you will be the lead administrator and subject matter expert for NetSuite and the connected finance tech stack (Ramp, Coupa, Avalara, Stripe, FloQast, Pigment). This is a hands-on role focused on translating financial workflows into clean, automated, well-controlled systems as the company scales toward public-ready finance operations.
Key responsibilities include:
- Serve as lead NetSuite administrator, owning configuration, maintenance, and optimization across chart of accounts, workflows, custom records, saved searches, roles, and permissions
- Own the health and integrations of the broader finance tech stack, ensuring data flows cleanly and reliably between systems
- Work with Accounting to streamline month-end and quarter-end close through automation and improved processes using tools like FloQast
- Partner cross-functionally with Accounting, FP&A, Procurement, Data Engineering, and Product Engineering to translate business needs into scalable system solutions
- Manage intake, prioritization, and delivery of system requests using a ticketing system
- Lead system implementations, upgrades, and enhancements end-to-end, including scoping, configuring, UAT, documentation, and change management
- Identify and deploy AI-driven and automation solutions to reduce manual effort and improve data quality
- Evaluate manual and brittle integrations and find opportunities to automate and streamline them
- Work with the data team on finance data mart and connected reporting, maintaining dashboards and data governance practices
- Support internal controls, SOX-readiness, and audit requirements
- Set technical standards, documentation, and best practices for financial systems
The role is remote within the U.S. with solid (though not total) overlap required with San Francisco business hours.
REQUIREMENTS:
- Approximately 6-8 years of experience in financial systems with deep hands-on NetSuite administration and configuration expertise
- Solid understanding of core accounting and finance processes (month-end close, procure-to-pay, order-to-cash, record-to-report) and how systems support them
- Hands-on experience with connected finance systems such as Ramp, Coupa, Avalara, Stripe, and FloQast, plus integrating them with NetSuite
- Strong grasp of how systems connect (APIs and middleware) and comfort building and maintaining reliable integrations and automations
- Experience applying AI to finance or systems workflows, with interest in building toward an AI-forward finance function
- Strong project management skills and ability to lead cross-functional initiatives from requirements through delivery
- Comfort using ticketing systems (e.g., Jira) to manage work and stakeholder requests
- Excellent communication skills and ability to collaborate across functions and levels, as well as with external vendors and partners
- Self-starter who challenges the status quo, takes ownership, and makes strong recommendations
- Track record in a high-growth SaaS or fintech environment; experience scaling systems and controls in a pre-IPO/SOX context is especially valuable
- NetSuite SuiteScript & SuiteQL (assisted by AI tooling) is a plus
- Pigment experience strongly desired
- Prior work with data engineering on a finance data mart (e.g., in Snowflake) and connected reporting (e.g., in Hex) would stand out
