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Salary: USD 85,000 - 100,000 / annual
KAYAK, part of Booking Holdings, is seeking a Financial Systems Administrator to join the Enterprise Applications team within Finance. You will be the day-to-day owner of configuration, user administration, and integration health across core finance and revenue systems including NetSuite, Salesforce, FloQast, and Blackline. This role rewards curiosity and precision—you'll be the person who knows why a saved search broke, why a workflow stalled, or why a sync between systems didn't fire.
You will administer day-to-day configuration of NetSuite, Salesforce, FloQast, and Blackline, including user setup/deactivation, roles and permissions, saved searches, SuiteAnalytics workbooks/dashboards, Salesforce flows, and validation rules. You'll serve as backup administrator for Expensify, supporting user provisioning, system configuration, and synchronization issues. You will build and maintain NetSuite SuiteFlow workflows and troubleshoot existing SuiteScript customizations—reading scripts, tracing logic, and knowing when to escalate to developers.
You'll triage and resolve support tickets from Finance and employees related to expense reports, financial records, and account access, digging into root cause. You will monitor and troubleshoot integrations between NetSuite and Salesforce, including iPaaS/middleware tools and direct API/SFTP data feeds, escalating to engineering when needed. You'll support month-end and quarter-end close by ensuring system data accuracy, running reports, resolving reconciliation discrepancies, and managing file-based data transfers to external reporting platforms.
Additional responsibilities include performing sandbox testing and validating NetSuite release upgrades, maintaining user access lists and performing basic access reviews for audit/SOX/compliance, creating and maintaining clear documentation and training materials, and partnering with senior systems analysts/architects on larger rollouts and process changes.
You will work from the Cambridge, MA office at least 3 days per week.
REQUIREMENTS:
- 2–4 years of hands-on administration experience with NetSuite, Salesforce, and/or Expensify (or similar ERP/CRM/expense platforms), OR strong ERP/CRM administration fundamentals elsewhere plus genuine enthusiasm for going deep on NetSuite specifically.
- Familiarity with (or eagerness to quickly learn) NetSuite's configuration layer: saved searches, SuiteFlow, roles/permissions, custom fields and records, and at least reading-level comfort with SuiteScript.
- Working knowledge of basic system integrations (API/SFTP, or iPaaS tools like Celigo/Workato/Boomi) and comfort troubleshooting data sync issues.
- Real attention to detail and the ability to notice issues before they become problems.
- Solid Excel/Google Sheets skills; comfort building reports and saved searches.
- Clear communicator who can support non-technical end users and explain system issues in plain language.
- Familiarity with basic finance/accounting workflows (AP, expense management, order-to-cash) is a plus but not required.
- Bachelor's degree in a related field, or equivalent practical experience; NetSuite/Salesforce admin certifications (e.g., NetSuite SuiteFoundation, Salesforce Administrator) are a plus.
