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Financial Crime Compliance Manager (Quality Control)

Revolut - Lisbon, Portugal - In-office

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Revolut is a global fintech company on a mission to give people more from their money. With 80+ million customers and 13,000+ employees worldwide, Revolut offers a suite of products including spending, saving, investing, exchanging, and travel services. The Financial Crime Compliance Manager (Quality Control) role sits within Revolut's Compliance team, which combines regulatory expertise with data-driven thinking to ensure products meet legal and policy requirements while managing conduct risk in a fast-moving digital environment. You will be responsible for reviewing the quality and documentation of decisions and deliverables created by Financial Crime Subject Matter Experts and Compliance Managers across the first and second lines of defense. You'll provide actionable feedback to relevant teams on control enhancements and procedural clarity, identify trends and patterns in case handling to pinpoint areas for improvement in agent performance, and contribute to compliance processes by identifying opportunities for improved adherence to quality standards and company procedures. This is a hands-on role that requires deep knowledge of financial crime controls, strong communication skills, and the ability to translate complex risk issues into clear, detailed feedback. You'll work in a collaborative environment with compliance professionals across multiple functions including Customer Due Diligence (CDD), Anti-Money Laundering (AML), sanctions screening, and transaction monitoring. REQUIREMENTS: - 3+ years of experience working in financial crime across the three lines of defense (CDD, AML, sanctions screening, transaction monitoring, etc.) - Experience in fintech, traditional financial institutions, or regulatory bodies - Strong ability to clearly communicate and detail risks and issues when reviewing completed work - Knowledge of best-practice FinCrime controls used in the industry - Results-driven, pragmatic, and detail-oriented approach - Interest in compliance and willingness to deepen knowledge - Fluency in English

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