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Hiya is a B2B SaaS company focused on making business calls more trusted, useful, and effective. The company helps enterprises and SMBs create trusted calling experiences through branded business calling, caller identity verification, call performance insights, and voice security capabilities.
As a Financial Analyst (FP&A Analyst), you will be an individual contributor on Hiya's Finance team with ownership of critical financial planning and analysis functions. Your responsibilities include:
- Building and maintaining financial models for forecasting and scenario analysis, leveraging AI tools to accelerate model development and quality assurance
- Owning OPEX budgeting and actuals reporting, including monthly variance reviews and cross-functional collaboration with business leaders
- Developing and maintaining company-wide dashboards covering key SaaS metrics, AI adoption/ROI, and GTM ROI analysis
- Supporting headcount planning in partnership with the People team and department leads
- Conducting ad hoc analysis to support strategic initiatives and leadership decision-making
- Identifying and implementing opportunities to apply AI and automation across reporting, forecasting, and analysis workflows
You will work closely with department leads across GTM, Product, Engineering, and People to ensure planning accuracy and alignment. The role emphasizes hands-on execution, ownership, and the ability to move quickly while maintaining quality. Hiya values transparency, autonomy, and a culture where team members take ownership, form opinions, and engage directly with complex problems.
REQUIREMENTS:
- Bachelor's degree in Finance, Economics, Business, Math, or related field
- 1-2 years of experience in an analytical role (internships and strong academic projects count)
- Strong Excel/Google Sheets skills with hands-on financial modeling and dashboard experience
- Daily user of AI tools (e.g., Claude, ChatGPT) with judgment about when to trust and verify AI output
- Solid understanding of budgeting, forecasting, and variance analysis
- Ability to synthesize large data sets into clear, actionable insights and communicate them to non-finance stakeholders
DESIRABLE EXPERIENCE:
- Background in management consulting or at a SaaS/subscription business
- Hands-on experience with planning or BI tools (Drivetrain, Anaplan, Adaptive, Pigment, Looker, Tableau, Power BI)
- SQL skills or willingness to pull your own data
- Direct experience partnering with GTM or department leaders on budget, headcount, or pipeline decisions
- Track record of building AI or automation workflows that eliminated recurring manual work
- Exposure to NetSuite, Salesforce, or comparable ERP/CRM systems
