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Salary: USD 110,000 - 200,000 / annual
Ever is an AI-native auto retail platform building the next generation of automotive retail, starting with electric vehicles. The company operates both online and offline, serving EV buyers and sellers nationwide. Ever has raised $100M in total equity and debt funding and is backed by investors and led by former professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, and BCG.
As a Finance Manager in the EV Retail division, you will own the finance and insurance experience for customers purchasing vehicles through Ever. You will structure financing, present protection products, work across a broad lender network, and guide each deal through contracting and funding. This role combines deal execution with a transparent, consultative customer approach.
Key responsibilities include:
- Present financing options, vehicle service contracts, warranties, and protection products to customers remotely (phone/video) and in person
- Conduct virtual and on-site F&I consultations with customers nationwide
- Structure, negotiate, and finalize financing deals through digital and in-store workflows
- Submit credit applications, evaluate lender programs and approvals, and structure deals for competitive customer terms
- Leverage a broad lender network while managing relationships and owning deals through funding
- Review deal jackets and documentation for accuracy and completeness
- Prepare, review, and finalize digital and physical finance documents with timely execution
- Maintain strict compliance with federal and state regulations, lender requirements, and company policies
- Educate customers on EV incentives, available programs, and ownership economics
- Partner with Sales, Delivery, Title, and Operations teams to ensure smooth handoffs and resolve issues
- Proactively identify and resolve funding delays, stipulation requirements, contract discrepancies, and lender issues
- Deliver a high-trust, consultative buying experience without high-pressure sales tactics
- Maintain strong customer satisfaction and experience metrics
- Track and manage F&I performance metrics including product penetration, PVR/gross profit, funding timelines, and close ratios
REQUIREMENTS:
- 3+ years of automotive F&I experience, preferably in a high-volume dealership or automotive retail environment
- Demonstrated success structuring and closing finance deals, presenting F&I products, and working with multiple lenders
- Bilingual proficiency strongly preferred: Spanish or Chinese (Mandarin or Cantonese), with Cantonese highly preferred
- Strong understanding of automotive lending, credit applications, lender approvals, funding requirements, and backend products
- Customer-first, consultative approach with emphasis on transparency and long-term customer outcomes
- Highly organized and detail-oriented with strong compliance discipline and follow-through
- Comfortable managing multiple deals and priorities in a high-volume, fast-moving environment
- Collaborative team player who works effectively across Sales, Delivery, Title, and Operations
- Interest in EVs, digital retail, and evolving automotive technology
- Experience with DMS platforms such as Reynolds & Reynolds, CDK, Dealertrack, or similar
- Proficiency with RouteOne, CUDL, lender portals, and credit application platforms
- Experience with digital contracting and e-signature platforms
- Strong working knowledge of DMV, titling, funding, and automotive compliance workflows
- Comfortable working within CRM and digital retail platforms
