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Paytm is seeking an Area Sales Manager to lead a 10-member Relationship Manager team focused on health insurance sales in Delhi NCR. This is a hands-on, field-based leadership role requiring direct market presence alongside the team.
Key Responsibilities:
- Own and deliver the team's monthly premium sales target through open-market sourcing
- Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendencies in coordination with operations
- Conduct daily morning huddles, spend structured field time with Relationship Managers, and audit lead quality to ensure MIS accuracy
- Build and maintain the team through screening, interviewing, and onboarding; allocate territories based on candidate residence
- Maintain quarterly Relationship Manager attrition below 10%
- Sustain an average ticket size of at least ₹15,000 by prioritizing family floater and port-in cases
- Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity
- Establish and sustain daily field rhythm and coach the sales pitch
The role combines team leadership with active field participation, covering territories and supporting case closures directly with Relationship Managers.
Requirements:
- 5–8 years of field sales experience, including minimum 2 years managing a frontline sales team against individual and team targets
- Prior experience in target-driven field sales within direct sales channels of Health Insurance, Life Insurance, General Insurance, or BFSI
- Proven track record hiring, developing, managing, and retaining frontline sales teams
- Strong understanding of Delhi NCR markets with ability to operate across multiple locations and regions
- Sound knowledge of health insurance products (features, benefits, exclusions, customer needs)
- Established local network and strong market connect across Delhi NCR
- Vehicle ownership and willingness to undertake extensive daily field travel
- Comfort operating in highly field-oriented, target-driven environments
