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Salary: USD 104,000 - 170,400 / annual
xAI is seeking an Expert Team Lead for Human Data Operations to lead a team of AI Tutors responsible for delivering high-quality training data and evaluations that power their AI models. This is a hands-on leadership role where you will both execute labeling and review work while continuously improving processes as the team scales.
Key Responsibilities:
- Own end-to-end quality and delivery for assigned Human Data projects, personally reviewing work to ensure accuracy, consistency, and guideline adherence at scale
- Lead, coach, and performance-manage a team of AI Tutors, including conducting performance reviews, creating action plans, managing shadow sessions, and driving continuous improvement
- Actively participate in labeling and reviewing tasks to maintain high standards and model best practices
- Ensure strict guideline adherence, taxonomy management, and quality assurance processes
- Drive efficiency by identifying operational bottlenecks, implementing process improvements, and tracking performance via KPI dashboards (quality metrics, throughput, send-back rates)
- Collaborate with Human Data Managers, fellow Team Leads, and Engineering to translate model needs into clear labeling strategies
- Coach and develop talent while maintaining accountability and high-performance culture; support disciplinary actions as needed
- Document outcomes, suggest process iterations, and report project status, risks, and results
- Act as the voice of your tutors while fostering strong collaboration across the Human Data organization
The company operates with a flat organizational structure where all employees are expected to be hands-on and contribute directly to the mission. Leadership is given to those who show initiative and consistently deliver excellence. Strong work ethic, prioritization skills, and communication abilities are essential.
Qualifications:
- 6+ months of hands-on experience in data labeling, annotation, AI training/evaluation, content quality, or similar operational domains
- Basic understanding of AI and machine learning concepts and how high-quality training data impacts model performance
- Bachelor's degree in Finance, Accounting, Economics, or related fields, or 4+ years applicable experience in lieu of a degree
Preferred Experience:
- Previous people leadership experience
- Advanced degree in Finance, Accounting, Economics, or related fields
- Proven ability to manage multiple concurrent projects and prioritize effectively in fast-paced environments
- Strong track record of reviewing domain work, ensuring data quality, and improving operational processes
- Experience with performance management, coaching, training program development, and certification frameworks
- Proficiency in data analysis and associated tools (SQL a plus); ability to use metrics and KPIs to drive continuous improvement
- Experience managing mixed employment types (full-time employees and contractors) or distributed teams
- Excellent verbal and written communication skills with ability to build rapport and align stakeholders
- Familiarity with project management tools such as Notion, Axiom, JIRA, Linear, or equivalent
- Strong organizational skills, high attention to detail, proactive problem-solving mindset, and focus on continuous improvement
- Strategic thinking combined with strong hands-on execution
- Passion for building high-performing teams and scaling high-quality Human Data operations
