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Scarlet is a medical technology company that combines clinical, technical, and regulatory expertise with AI agents and software to accelerate certification of medical devices. The company works with ambitious technology companies to cut certification timelines by a year or more and compress product-update cycles from months to weeks.
You will join the Growth team as Experience Operations, working closely with the Experience Lead to develop and scale systems and processes for Scarlet's premium in-person events and community. The company currently organizes 10+ events per month globally, expanding to 30+ in the near term.
Key responsibilities include:
- Organize premium experiences for customers, sales prospects, media, and industry stakeholders
- Build and optimize systems that scale in-person events and community initiatives globally
- Develop and maintain event playbooks to ensure consistent, world-class delivery as the program grows
- Identify automation opportunities while preserving high-touch, personalized guest experiences
- Source and book exceptional venues, manage guest logistics, and produce attendee-focused events
- Create scalable pre-event workflows that remain personal and thoughtful
- Build tools to identify exceptional event spaces in any city
- Partner with Sales to design systems for guest identification, invitation management, attendance tracking, and attendee insights
You will work hands-on with AI agents and tools to build processes and playbooks that support exponential growth. The role requires balancing operational rigor with creative hospitality and community building.
REQUIREMENTS:
- Minimum 3 years of experience organizing events, creating exceptional hospitality experiences, or in an operations role
- Strong problem-solving skills with fascination for event operations (venue sourcing, invite workflows, guest experience)
- Deep passion for in-person experiences and desire to scale Scarlet's events and community impact globally
- Outstanding organizational skills, attention to clean data and processes
- Experience using AI agents in work
- Willingness to get hands-on with execution
- First-principles thinking and familiarity with MECE (Mutually Exclusive, Collectively Exhaustive) principles
Desirable:
- Experience building automations within CRMs
- Background in a startup environment with high ownership
- Track record building event processes, playbooks, or systems that support growth
