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Executive Operations Manager, Tech

Nourish - New York, NY, United States - In-office - posted 2026-09-30

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Nourish is the country's largest dietitian-led metabolic health clinic, an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, the company has completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026, Nourish raised a $100M Series C, bringing total funding to $215M. You will serve as Executive Operations Manager, Tech, reporting to the VP Engineering and acting as a trusted operating partner to the CTO and department heads across Engineering, Product, Design, and Analytics. This role sits at the intersection of executive partnership and tech operations, requiring both high-stakes executive support and operational ownership. Key responsibilities include: - Provide calendar, meeting, travel, preparation, and administrative support to all EPDA (Engineering, Product, Design, Analytics) department heads, with deepest coverage for the CTO and VP Engineering; maintain clear systems for balancing requests and communicating tradeoffs. - Serve as operating partner by preparing agendas, briefs, presentations, decision materials, and tracking commitments through completion. - Run and improve key EPDA operating cadences including leadership meetings, planning cycles, OKR reporting, all-hands preparation, and communications about AI use and internal efficiency. - Manage visibility into technology vendor spend and utilization; support procurement, renewals, budgeting, and contract negotiations in partnership with Finance, Legal, Security, and functional owners. - Project-manage cross-cutting initiatives such as security, privacy, compliance, and audit-readiness work by establishing clear owners, milestones, dependencies, risks, and escalation paths. - Plan and coordinate EPDA offsites, leadership sessions, team events, and employer-brand initiatives. - Build strong relationships across Engineering, Product, Design, Analytics, People, Finance, Legal, Security, IT, and executive operations; identify and fix gaps in information flow. - Use AI, automation, and modern productivity tools to reduce repetitive work, improve reporting, and increase organizational effectiveness. This is a hands-on role for someone equally comfortable with executive support and operational ownership. You will not just schedule meetings; you will understand why they matter, make thoughtful tradeoffs, prepare the right context, and ensure decisions turn into action. Occasional travel is expected for offsites and company events. Requirements: - 5+ years of experience in executive operations, executive business partnership, business operations, technical program management, or similarly high-trust role in a fast-growing technology company. - Direct and concurrent support of multiple VP- or C-level leaders across different functions; excellent at complex calendar management, meeting preparation, travel, executive follow-through, and transparently balancing competing leadership needs. - Experience operating across multiple technical or product functions; ability to build credibility with Engineering, Product, Design, Analytics, and business partners. - Experience managing budgets or vendor spend; support of procurement, renewals, contract negotiations, or vendor performance reviews. - Track record driving ambiguous cross-functional work to completion, ideally involving security, compliance, privacy, risk, or similar initiatives with multiple team dependencies. - Exceptional written and verbal communication; ability to turn incomplete inputs into clear briefs, OKR reports, presentations, and company updates. - Excellent judgment, discretion, and attention to detail; ability to decide when to act, when to ask, and when to escalate. - Energized by both strategic and unglamorous work; stays calm when priorities shift; takes pride in making people and teams more effective. - Fluent with Google Workspace, Slack, Notion, spreadsheets, presentation software, and modern AI tools, used thoughtfully.

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