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Salary: USD 250,000 - 325,000 / annual
Accompany Health is seeking an Executive Medical Director of Market Operations to serve as a senior clinical leader reporting directly to the Chief Medical Officer. You will hold dyad operational accountability with the Head of Market Operations for building, leading, and refining market-based clinical care systems that deliver high-quality clinical care, total cost of care performance, quality metrics, and exceptional employee engagement across clinical pods.
Key responsibilities include:
**Operational & Clinical Performance Management:** In partnership with the Head of Market Operations, design and execute operational systems to deliver excellent, compassionate, patient-centered clinical care. Drive key market KPIs, accurate clinical documentation, total cost of care reduction, 4+ STARs on HEDIS measures, and strong patient engagement and experience.
**Clinical People Leadership & Talent Development:** Directly manage Market Medical Directors and Clinical Directors/Managers who lead market-based physicians and APCs. Support and coach clinical leadership on managing care pod panels, refine competencies, establish coaching and remediation plans, and partner with the People Team to build clear career growth pathways.
**Strategic Leader for Clinical Innovation:** Act as a key clinical leader for strategic clinical innovation, including technology and AI enablement, to design and implement care model innovations and programming targeted at reducing avoidable medical expense, improving quality and preventative care, ensuring appropriate diagnosis, and driving strong patient engagement.
**Quality, Safety, and Culture:** Ensure adherence to evidence-based clinical guidelines, Accompany Health standards, clinical policies, safety protocols, and company procedures while upholding company cultural values.
**Market Implementation & Expansion:** Partner with Market Operations to lead timely and successful new payor/market implementations. Oversee clinician hiring, recruiting, and adaptation of operational systems tailored to specific market and contract requirements.
**Growth and Payor Relationships:** Represent Accompany Health externally to advance partnerships with payors, health systems, and provider groups to drive success of market implementation and future growth.
**Direct Clinical Care & On-Call Coverage:** Dedicate up to ~10% of time to direct clinical care (virtual urgent care, in-person urgent care, or overflow care). Participate in rotating on-call schedules and clinician supervision coverage as needed.
**Travel:** Variable travel around monthly to existing markets and/or offsite, may increase as needed to support market/payor launches.
Accompany Health is a primary, behavioral, and social care provider on a mission to give patients with complex needs dignified, high-quality care. The company walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support, partnering with innovative payors and powered by remarkable care teams, elegant technology, and evidence-based practice.
**Requirements:**
- M.D. or D.O. degree from an accredited medical school with active, unencumbered medical licensure (willingness to obtain multi-state licensure required)
- Board Certification in a primary care discipline (Family Medicine, Internal Medicine, Geriatrics) or related specialty
- 8+ years of clinical practice experience, with 5+ years in senior clinical leadership roles overseeing physicians, APCs, and clinical managers within value-based care (VBC) organizations
- Proven track record of managing total cost of care (TCOC), HEDIS/STARs performance, risk-adjustment documentation, and patient satisfaction KPIs
- Demonstrated expertise in managing dyad operational models, market launches, clinician coaching/performance remediation, and multidisciplinary care pod management
- Active willingness to participate in direct patient care (~10%), rotating call schedules, and required market travel
**Preferred:**
- Experience and fluency in using AI tools in daily practice as well as AI enablement of workforce
- Experience working within high-growth, venture-backed/Series B healthcare startups or innovative home-based primary care models
- Deep familiarity with Medicare Advantage, Medicaid managed care, and Dual-Eligible (D-SNP) populations
- Experience partnering closely with Product, Tech, and Strategic Ops teams to iterate and scale tech-enabled clinical care models
