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Salary: USD 104,400 - 155,300 / annual
ServiceNow is seeking an experienced Executive Assistant to support VP-level leadership in New York. This role is central to optimizing executive productivity and organizational efficiency.
Key Responsibilities:
- Manage complex, dynamic calendars for senior leaders; schedule appointments and meetings while navigating scheduling conflicts and roadblocks
- Draft, prepare, and review correspondence (emails, presentations, reports) for accuracy, formatting, and alignment with executive procedures
- Optimize leadership time allocation by prioritizing short-term activities and supporting strategic decision-making
- Coordinate all travel arrangements, including visa/passport documentation, while maintaining expense and credit card reconciliation
- Identify organizational issues and facilitate solutions across departments
- Support new hire onboarding and integration into internal systems and processes
- Manage expense reporting, travel systems, and leadership financial reconciliation
The role emphasizes leveraging AI tools and automation to enhance executive support functions, reflecting ServiceNow's AI-native culture.
Requirements:
- 10+ years of experience supporting VP-level executives
- Demonstrated experience integrating AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Highly organized with exceptional communication skills and ability to manage multiple high-priority projects from various management levels
- Proficiency in Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs
- Experience handling confidential materials
- Professional demeanor with strong soft skills
- Positive, personable, can-do attitude
- Desire to grow and take on independent projects
