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Rippling is seeking a Senior Payroll Specialist to join its Global Payroll Operations team, leading payroll delivery for EOR (Employer of Record) customers across the UK and Ireland. Rippling provides an integrated platform for HR, IT, and Finance, enabling businesses to manage the entire employee lifecycle—from onboarding through payroll, benefits, expenses, and IT provisioning—in a single system.
In this role, you will own the most complex aspects of end-to-end payroll processing, including escalations, corrections, off-cycle support, statutory payroll requirements, customer-facing issues, and post-payroll resolution. You will serve as a senior subject-matter expert on UK and Irish payroll and tax compliance, guiding internal teams and customers through intricate scenarios involving pay types, earnings, deductions, reimbursements, allowances, pensions, statutory and leave-related payments, tax codes/RPNs, student loans, terminations, and HMRC or Irish Revenue matters.
Key responsibilities include:
- Owning complex EOR payroll processing for UK and Ireland, including inputs, approvals, corrections, off-cycle payments, statutory outputs, post-payroll review, and issue resolution
- Acting as a senior payroll and payroll tax expert for escalations (overpayments, final pay, redundancy, tax code issues, statutory documents, DEA/Attachment of Earnings, Apprenticeship Levy, pension deductions, HMRC/Revenue disputes)
- Creating, reviewing, and validating pay types, payroll inputs, and configurations to ensure correct payroll and tax treatment
- Advising customers and internal teams on UK and Irish payroll requirements (PAYE, National Insurance, PRSI, USC, auto-enrolment, pensions, taxable benefits, reimbursements, court deductions, student loans, leave-related tax treatment)
- Reviewing, reconciling, and validating payroll outputs including payslips, filings, deductions, pension contributions, and calculations
- Strengthening payroll controls, audit checks, quality-review processes, SOPs, escalation playbooks, and internal knowledge resources; mentoring payroll specialists and supporting scalable operations
This is a highly cross-functional role requiring deep expertise, strong judgment, and the ability to partner with Product and Engineering on improvements to the EOR payroll experience.
Requirements:
- Expert-level understanding of UK and Irish payroll and tax compliance, including PAYE, National Insurance, PRSI, USC, PAYE Modernisation/RPNs, HMRC/Revenue filings and payments, statutory documents, Employment Detail Summaries, pensions, auto-enrolment, terminations, and year-end requirements
- 5+ years of experience in UK and/or Irish payroll, payroll operations, payroll tax, or equivalent roles, ideally in a client-facing, EOR, or multi-customer environment
- Significant experience managing end-to-end payroll processing and complex escalations, including audits, notices, disputes, HMRC/Revenue queries, and customer-facing payroll issue resolution
- Strong working knowledge of payroll tax treatment across pay types, payroll inputs, earnings, deductions, benefits, reimbursements, allowances, statutory payments, leave-related pay, pensions, and other payroll components, with strong judgment on when PAYE, NI, PRSI, USC, pension, statutory, and reporting treatment applies
- Experience with EOR or multi-country payroll operations, including how payroll connects to contract terms, worker classification, and the client-employer-EOR relationship
- Excellent communication, analytical, prioritization, documentation, mentoring, and quality-review skills, with the ability to manage complex case queues and explain payroll issues clearly
- Continuous-improvement mindset, strong attention to detail, and comfort working across operational systems, documentation tools, and case-management platforms; familiarity with Salesforce, JIRA, and Confluence is a plus
