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Salary: USD 160,000 - 220,000 / annual
Canary Technologies is the leading agentic AI platform for hotel and guest management, powering digital infrastructure for 20,000+ hotels across 125+ countries. Major hospitality brands including Marriott International, Four Seasons, and Wyndham Hotels & Resorts rely on Canary to increase revenue, improve operations, and elevate guest experience. The company has raised nearly $200M and was recognized as a 2024-2025 Deloitte Technology Fast 500 company and 2026 HotelTechAwards winner.
As an Enterprise Sales Engineer, you will be a critical technical leader supporting the sales organization in closing complex enterprise deals. Your responsibilities include:
• Establish and execute custom demo workflows covering newly launched and in-development features
• Define and document technical discovery SOPs to map customer systems, integrations, data flows, and constraints
• Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product teams
• Build and maintain standardized RFP/RFI response processes with accurate, differentiated technical content
• Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement
• Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones
• Document and maintain security and compliance artifacts to support buyer reviews and risk assessments
• Produce scalable enablement assets including playbooks, guides, and reusable demo components
You will operate across multiple office hubs (SF, NY, Dallas) with flexibility to work hybrid, and will have direct impact on deal velocity and customer success in a fast-growing, high-ownership environment.
REQUIREMENTS:
• 5+ years in a Sales Engineering role supporting B2B SaaS sales
• Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments
• Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs
• Experience supporting security, privacy, and compliance reviews with enterprise buyers (PCI, PII, 10DLC, etc.)
• Proven experience owning or significantly contributing to technical RFP/RFI responses
• Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement
• Track record of effective technical discovery, objection handling, and stakeholder alignment
• Clear, concise, executive-level written and verbal communication skills
• Comfortable operating autonomously in fast-moving, ambiguous environments with outcome-driven mindset
