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Salary: USD 160,000 - 220,000 / annual
Canary Technologies is the leading agentic AI platform for hotel and guest management, powering digital infrastructure for 20,000+ hotels across 125+ countries. Major hospitality brands including Marriott International, Four Seasons, and Wyndham Hotels & Resorts rely on Canary to increase revenue, improve operations, and elevate guest experiences. The company has raised nearly $200M and was recognized as a 2024-2025 Deloitte Technology Fast 500 company and 2026 HotelTechAwards winner.
In this Enterprise Sales Engineer role, you will be a critical technical partner to the sales organization, responsible for establishing and executing custom demo workflows that showcase both launched and in-development features. You will define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints. Working closely with Engineering and Product, you'll create repeatable solution design frameworks and proof-of-concept plans tailored to enterprise buyer needs.
Key responsibilities include building and maintaining standardized RFP/RFI response processes with accurate, differentiated technical content and internal coordination. You will develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement. You'll partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones. Additionally, you'll document and maintain security and compliance artifacts to support buyer reviews and risk assessments, and produce scalable enablement assets including playbooks, guides, and reusable demo components.
This is a high-ownership role in a fast-moving environment where you'll operate autonomously, drive outcomes, and help shape the future of hospitality technology.
REQUIREMENTS:
- 5+ years in a Sales Engineering role supporting B2B SaaS sales
- Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments
- Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs
- Experience supporting security, privacy, and compliance reviews with enterprise buyers (PCI, PII, 10DLC, etc.)
- Proven experience owning or significantly contributing to technical RFP/RFI responses
- Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement
- Track record of effective technical discovery, objection handling, and stakeholder alignment
- Clear, concise, executive-level written and verbal communication skills
- Ownership mindset; comfortable operating autonomously in fast-moving, ambiguous environments with outcome-driven focus
