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Ambient.ai is the category leader in Agentic Physical Security, powered by Ambient Pulsar, a reasoning Vision-Language Model purpose-built for physical security. The platform integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations through an always-on reasoning layer. The company has doubled new ARR in FY26, serves world-class customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA, and was ranked #71 on Forbes' best startup employers list. Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures.
As an Enterprise Sales Engineer, you will partner closely with Regional Sales Managers to support complex sales cycles across select in-region Enterprise accounts, channel sales, and high-value Commercial opportunities. You will deliver compelling product demos and presentations to both technical and non-technical audiences, support and lead technical evaluations, pilots, proof-of-concepts, and proof-of-value engagements with customers and partners. Your role involves helping customers understand the technical and business value of Ambient.ai by connecting platform capabilities to their security priorities and operational goals.
You will build trusted relationships with customer stakeholders, channel partners, and internal teams by providing technical guidance and recommending thoughtful solutions. You'll collaborate cross-functionally with Product, Customer Success, Channel, and Engineering to share customer feedback, represent field needs, and help improve the product and customer experience. Additional responsibilities include contributing to proposals, technical validation plans, partner enablement, and account strategy in partnership with Sales, supporting partner-facing technical conversations, and enabling channel partners to effectively position Ambient.ai.
Requirements:
- 2–3+ years of experience in Sales Engineering, Solutions Engineering, or similar customer-facing technical pre-sales role
- Experience supporting technology sales in Enterprise, channel, and/or Commercial environments, ideally in SaaS and/or innovative hardware-enabled solutions
- Demonstrated success partnering with Sales on technical evaluations and multi-stakeholder customer engagements
- Strong presentation and communication skills, with ability to explain technical concepts clearly to various audiences
- Solid understanding of L2 switching, including VLANs, limitations of L2 vs. L3, and physical vs. logical network isolation
- Working knowledge of Linux networking basics, such as assigning IP/mask/gateway to NICs and configuring redundancy/failover concepts
- Familiarity with cloud environments such as AWS, Azure, or GCP
- Strong cross-functional collaboration skills and customer-first mindset
- Ability to operate effectively across multiple routes to market, including direct sales, channel-led opportunities, and Commercial accounts
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
- Highly motivated, resourceful, and eager to learn in fast-paced environment
Bonus: Familiarity with security cameras, video management systems, or physical access control systems (PACS); experience with business value selling, proof-of-value frameworks, or security-related technology environments; exposure to Fortune 1000 or large distributed enterprise customer environments; experience supporting or enabling channel partners in pre-sales capacity.
