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ServiceNow is seeking an Enterprise Account Executive to drive new business sales revenue from a SaaS license model within the MRD (Manufacturing, Resources & Distribution) vertical. You will be responsible for account planning, territory planning, prospect research, and field-based sales activities across a defined set of customers and accounts.
In this role, you will develop deep relationships with C-suite personas (CFO, CIO, COO, CDO) and serve as a trusted advisor, helping customers understand how ServiceNow's AI-native platform can support their IT roadmap and business transformation. You will oversee client relationship mapping and orchestrate account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. A key responsibility is identifying and bringing in the right specialist resources at the right time to advance deals and maximize customer value.
You will be expected to hunt new logos, negotiate deals, maintain healthy C-level relationships, and achieve sales targets while promoting a customer success focus in a collaborative, team-oriented environment.
ServiceNow is the AI control tower for business reinvention, serving 85% of the Fortune 500. The company is building an AI-native culture where technology and talent work together to help organizations work smarter, faster, and better.
REQUIREMENTS:
- 8+ years of sales experience in software or solutions sales organizations, specifically catering to the MRD vertical
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated track record of producing new business, hunting new logos, negotiating deals, and maintaining healthy C-level relationships
- Experience achieving sales targets
- Ability to understand the broader IT landscape and ServiceNow's strategic plans
- Experience promoting a customer success focus in a "win as a team" environment
