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ServiceNow is seeking an Enterprise Account Executive to drive new business sales revenue from a SaaS license model in Tokyo. You will develop relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines, oversee client relationship mapping to account teams, and orchestrate account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
In this role, you will act as a trusted advisor to customers by understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify the right specialist and support resources to bring into deals at the right time, manage territory and account planning, conduct prospect research, and execute field-based sales activities within a defined set of prospects, territories, or verticals. You will be responsible for producing new business, negotiating deals, and maintaining healthy C-level relationships while promoting a customer success focus in a "win as a team" environment.
ServiceNow is the AI control tower for business reinvention, with an AI platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500 and is building an AI-native culture where technology and talent work together.
REQUIREMENTS:
- 7+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Experience establishing trusted relationships with current and prospective clients and other teams
- Ability to produce new business, negotiate deals, and maintain healthy C-level relationships
- Track record of achieving sales targets
- Ability to understand the bigger picture and ServiceNow's plans around IT
- Experience promoting a customer success focus in a collaborative, team-oriented environment
