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ServiceNow is seeking an Enterprise Account Executive for the Utility & Retail vertical in Tokyo. In this role, you will drive new business sales revenue through a SaaS license model, leveraging account planning, territory planning, prospect research, and field-based sales activities within a defined set of prospects and verticals.
Key responsibilities include:
- Developing relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product sales
- Overseeing client relationship mapping to the account team and orchestrating account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, Marketing)
- Serving as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap
- Identifying and bringing in the right specialist and support resources at the right time in the sales cycle
ServiceNow is the AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500 and is building an AI-native culture where technology and talent work together.
REQUIREMENTS:
- 7+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Experience establishing trusted relationships with current and prospective clients and other teams
- Ability to produce new business, negotiate deals, and maintain healthy C-level relationships
- Track record of achieving sales targets
- Ability to understand the bigger picture and ServiceNow's IT plans
- Experience promoting a customer success focus in a "win as a team" environment
