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Truecaller is a global communication safety platform trusted by over 500 million active users across 190+ countries. The company identifies over 15 billion calls daily and helps users avoid spam and scams. With 400+ employees from 45+ nationalities, Truecaller is building trust in communication by making it safer, smarter, and more efficient.
In this role, you will lead Truecaller's Cloud Infrastructure team, which operates the foundational systems the company is built on: compute, Kubernetes, networking, IAM, and stateful data stores on Google Cloud Platform (GCP). You will own the team's people management, delivery, and operational health while partnering with the infrastructure lead on technical direction and roadmap execution.
Key responsibilities include:
- Leading, hiring, coaching, and growing a team of infrastructure engineers
- Owning the team's roadmap and planning, balancing reliability, cost, security, and developer needs
- Running Cloud Infrastructure as a platform product with self-serve tooling for product teams to provision and scale safely
- Driving operational excellence through SLOs, on-call health, incident response, and blameless postmortems
- Managing capacity planning and cloud cost efficiency in partnership with application teams and finance
- Collaborating with the infrastructure architect and other infrastructure leads on long-term technical direction
Truecaller offers a comprehensive benefits package including learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax-saving options, and creche allowance. The company provides modern tools, follows an office-first model with some flexibility, and offers "Lab Days"—5 days each quarter where employees explore new ideas and build innovative projects.
REQUIREMENTS:
- 2+ years managing infrastructure/SRE/platform engineers, including hiring and performance management
- Track record of delivering large infrastructure programs (migrations, platform rollouts) across teams
- Strong technical grounding in GCP (or AWS/Azure), Kubernetes, Linux, and distributed systems—enough to challenge designs and make trade-offs
- Experience running incident management and building a healthy on-call culture
- Comfort owning cloud cost and capacity conversations with business stakeholders
NICE-TO-HAVE:
- Experience deploying and scaling Apache Cassandra, ScyllaDB, MySQL, PostgreSQL, Redis, or Memcached
- Familiarity with Go programming language or willingness to learn coding in Go
