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Salary: USD 163,000 - 263,670 / annual
LaunchDarkly is seeking an Engineering Manager to lead its Cloud Engineering team, responsible for foundational infrastructure supporting all products and engineering teams. The Cloud Engineering team owns AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt.
This is a frontline leadership role combining people leadership, operational ownership, and technical judgment. In your first year, you will lead a marquee infrastructure insourcing program from planning through completion. The program's cost savings will help fund additional team growth, delivering meaningful business impact while strengthening infrastructure for LaunchDarkly's next stage of scale.
Key responsibilities include leading and developing a senior Cloud Engineering team with clear expectations, coaching, feedback, and career-development support. You will own operational health of LaunchDarkly's cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery. You'll launch and deliver a multi-quarter infrastructure insourcing program, managing sequencing, dependencies, milestones, and transition success.
You will guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure. You'll build leverage through software, automation, and paved paths enabling product engineering teams to use infrastructure safely and independently. You'll support migrations with guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams.
Additional responsibilities include establishing team norms for AI-assisted engineering, identifying opportunities to reduce operational toil, maintaining team health and continuity through change, fostering an inclusive and collaborative environment, and partnering with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities. You'll communicate roadmaps, operational risks, investment needs, and progress to engineering leadership and cross-functional stakeholders, and participate in hiring and team planning as the organization grows.
Requirements:
- 2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team
- Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems
- Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion
- Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with judgment to guide discussions and tradeoffs with senior engineers
- Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition
- A clear point of view on team norms and practices for AI-assisted engineering
- Strong written and verbal communication skills, with ability to explain technical and operational priorities to a range of audiences
- Thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change
Nice to haves: vendor negotiations or cloud cost management experience; FedRAMP or other compliance-related infrastructure and operations support; large-scale datastore or OLAP systems operation; experience growing a team through funded expansion.
