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Pantheon is seeking an experienced Engineering Manager to lead the account management and identity services team. The role is hands-on and people-focused, requiring a player-coach who can make technical decisions while delegating effectively. You'll manage a team building full-stack, security-focused services for a developer platform that powers 300,000+ websites globally.
Key responsibilities include: driving frontend and backend excellence across services with high reliability standards; architecting backend systems using modern design patterns; collaborating with Product, Security, UX, and Design teams on technical roadmaps; evaluating emerging technologies (agentic tooling, open source, vendors); applying security-first thinking to all systems; using data and retrospectives to improve team productivity; setting high performance bars for roadmap success and technical excellence; hiring and coaching engineers with hands-on guidance; mentoring senior engineers into leadership roles; and navigating difficult conversations with empathy.
Required qualifications: 8+ years software development experience with strong IC foundation; 3+ years direct people management (team leadership, mentoring, or tech-lead with people ownership); track record launching and operating production-scale full-stack projects with stringent SLOs; deep knowledge of identity and access management and developer-focused security products; proficiency in Go, Python, or similar languages for code review and technical discussion; familiarity with cloud-native infrastructure (GCP, serverless, Terraform); and AI-native instincts with hands-on experience using AI coding assistants.
Desirable depth in: authorization at scale (ReBAC, ABAC, Zanzibar-style systems); multi-tenant account modeling; GraphQL API design and federation; search/indexing and event-driven pipelines; notification services; legacy system decommissioning; vendor evaluation and build-vs-buy analysis; and developer-facing surfaces (CLIs, public APIs).
Pantheon is a remote-forward, vibrant team of builders who take ownership and drive meaningful impact. The company operates on principles of foundation and freedom, with a culture emphasizing craft, results, and deep expertise.
