SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform enabling organizations dependent on physical operations to harness IoT data for actionable insights. The company helps improve safety, efficiency, and sustainability across industries representing over 40% of global GDP—agriculture, construction, field services, transportation, and manufacturing.
The Engagement Services Manager (ESM) bridges implementation/integration services and business development. You will represent Samsara's services value proposition to C-level personnel, define services scope and approach during the sales cycle, and ensure smooth transitions from Account Executives to Customer Success teams. Key responsibilities include positioning services value, assisting customers in meeting business needs, meeting services ARR attach quotas, and serving as a governing partner during delivery engagements.
This role requires strong relationship-building skills across customers and cross-functional teams. You'll solve complex problems arising from expanding technology and customer operational challenges, partnering strategically to deliver unique solutions. The position offers autonomy and career growth within a hyper-growth environment at a recently public company. You'll directly impact critical industries—ensuring truck drivers deliver safely, students reach school safely, and essential services restore quickly after disasters.
The role is remote for US-based candidates, excluding the San Francisco Bay Area, NYC Metro, and Washington D.C. Metro areas.
