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Omni is an AI analytics platform that transforms enterprise data into a trusted source of truth for AI, built on semantic models and governance. The company has raised $217M from top-tier investors (ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, GV) and is valued at $1.5B post-Series C.
As Engagement Manager for Professional Services, you'll be the operational backbone of PS delivery operations, reporting to the Regional Director of Professional Services. You'll own the full engagement lifecycle from scoping through completion, ensuring every client receives world-class service.
Key responsibilities include: managing process and hygiene across engagement tracking in Salesforce, partnering with Sales, Managing Architects, delivery partners, and Finance; serving as primary relationship owner for subcontracting partners in your region, coordinating capacity and assignments; delivering hands-on engagement support including project management and requirements gathering; supporting pre-sales activities including collateral maintenance and SOW coordination; and driving operational improvements through structured initiatives.
You'll be a critical link between Sales, customers, and the partner network, bringing structure to ambiguous problems and driving them independently to completion. The role requires excellent cross-functional collaboration, especially with sales teams, and a builder mentality comfortable in a high-growth environment where processes are still forming.
Required: 3+ years in consulting, SaaS, data, or related domains; track record of exceeding performance objectives; strong cross-functional collaboration skills; clear, direct communication. Nice-to-haves include understanding of PS business models (revenue management, time tracking, utilization), analytics/embedded analytics experience, familiarity with dbt/Snowflake/modern data stack, Series B/C high-growth company experience, and comfort in high-pressure deal cycles.
