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Legora is an AI-native legal workspace that helps legal professionals move faster and operate with greater precision. The company serves 1,000+ customers across 50+ countries, including top law firms like Cleary Gottlieb, Goodwin, and Linklaters, and has scaled to $100M+ ARR with teams across Europe, North America, and APAC.
As an Engagement Associate, you will support the post-sale customer experience for a portfolio of enterprise legal clients. You'll work on onboarding, adoption, and long-term value realization, helping law firms and corporations transform how they work with Legora's platform.
Key responsibilities include:
- Supporting client onboarding and adoption programs, from initial rollout to broader usage
- Designing tailored adoption plans with change management approaches and stakeholder mapping
- Building and managing relationships with key client stakeholders through the adoption journey
- Executing success plans, training sessions, and ongoing check-ins to maintain engagement
- Coordinating across cross-functional teams (Product, Engineering, Support) to deliver a coordinated client experience
- Gathering client feedback and sharing insights to inform product improvements
You'll bring 2–5 years of professional experience, ideally from management consulting or professional services. Strong stakeholder management, project organization, and communication skills are essential. Experience with change management or adoption programs is a plus. You should be comfortable in dynamic, fast-paced environments and have a data-informed approach to client success.
The role offers global collaboration with teams and clients internationally, competitive compensation, meaningful work helping legal teams adopt transformative AI technology, and an in-person office environment designed for innovation.
