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Wordsmith is building the legal operations platform for in-house legal teams. The company serves over 500 customers including Financial Times, Canva, and Starling, and is backed by $100M from Index Ventures and General Catalyst.
This role treats internal IT as a product. You'll own the end-to-end employee platform—onboarding, access, devices, and offboarding—and build automation and tooling to remove manual steps at every stage. This is a hands-on engineering role with real ownership of systems that directly impact how the company scales.
Key responsibilities:
- Build a joiner pipeline that automatically provisions identity (Okta), assigns app access, and triggers zero-touch laptop enrollment (Jamf) from the HRIS (Humaans)—no manual intervention
- Create a Slack assistant backed by a coding agent that handles employee IT requests (access, troubleshooting, kit) and either self-resolves or routes appropriately
- Design and build a hardware vending machine for the Edinburgh office that dispenses equipment against employee identity and auto-reorders stock
- Write infrastructure-as-code and scripts that configure devices, enforce security baselines, and generate compliance evidence automatically
- Implement offboarding flows that revoke access everywhere, wipe devices, and file records automatically when employees leave
Success in the first year means: zero-touch onboarding within six months; self-service resolution of the top 20 IT requests within nine months; fully automated joiner/mover/leaver workflows within twelve months; internal tooling that scales the function on automation rather than headcount; and SOC 2 evidence that generates itself.
You'll be hands-on with the physical fleet in the Edinburgh office, not just dashboards. This is high-trust, high-ownership work with light process and a bias toward shipping.
Requirements:
- You write real code and automate with APIs and scripts—Python, Bash, or TypeScript (non-negotiable)
- You think in systems: identity, access, data flows, and lifecycle management
- You're comfortable using AI coding agents to build and ship tooling quickly
- You care about security and doing things properly, not just fast
- You're willing to work on-site in Edinburgh and be hands-on with real hardware
Bonus experience:
- Exposure to identity and device tooling (Okta, Google Workspace, Jamf)
- Experience with SOC 2 or security compliance
- Prior experience running or automating onboarding, endpoints, or internal tools
