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Employee Communications Coordinator

Atoms - Dallas, TX, United States - In-office - posted 2026-10-13

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Salary: USD 50,000 - 60,000 / annual

Atoms is building Physical AI—real-world robots for industries including food, mining, and transport. The company integrates hardware, software, AI, operations, manufacturing, and real estate to deploy and scale autonomous systems in real-world environments. The Employee Communications Coordinator supports the Human Resources team as a primary point of contact for employee separations and workplace concerns. This is a fully onsite position in the Dallas office, requiring five days per week in-office work. Key responsibilities include: **Employee Separation Communication** - Communicate separation decisions to hourly employees as directed by HR leadership - Conduct separation conversations in a professional, respectful, and empathetic manner - Provide employees with next-step information regarding final pay, company property return, and offboarding procedures - Maintain accurate documentation related to separation communications **Employee Support & Workplace Concerns** - Serve as a frontline point of contact for employee questions and workplace concerns - Curate responses to employee inquiries through Zendesk and other communication channels - Escalate sensitive employee relations concerns to HR Generalists or HR leadership as appropriate - Maintain confidentiality while handling employee information - Support employees with general HR process navigation and resource guidance **HR Administrative Support** - Maintain organized documentation related to employee communications and case tracking - Assist with tracking and updating employee status changes as directed by HR leadership - Support HR administrative projects and employee communication initiatives - Manage employee cases in Zendesk while maintaining compliance with departmental SLAs - Work cross-functionally across departments and become proficient in various platforms and internal systems Note: This role does not conduct employee relations investigations, determine disciplinary outcomes, or make final employment decisions. **Requirements** - High school diploma or equivalent required - Previous experience in Human Resources, employee support, customer service, or employee-facing operations required - Strong written and verbal communication skills, including the ability to explain policies and employment decisions clearly and professionally - Ability to communicate empathetically in difficult or sensitive conversations - Experience managing multiple priorities and responding to high-volume communications - Strong organizational and documentation skills - Ability to maintain confidentiality and exercise professionalism in sensitive situations - Experience with Zendesk or other ticketing platforms preferred - Proficiency in Google Workspace - Friendly, calm, and professional demeanor - High integrity and sound judgment

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