SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
AlertMedia is a leading risk intelligence and response platform trusted by major enterprises to protect their people and assets. This Embedded Program Manager role provides dedicated operational support for Walmart's emergency mass notification platform, serving as AlertMedia's embedded strategic partner within Walmart's Emergency Communications Team and Global Security Operations Center (GSOC).
You will be responsible for the tactical execution and day-to-day upkeep of the platform, working closely with Walmart's teams while the Walmart Senior Manager owns overall program strategy, governance, and roadmap.
Key responsibilities include:
**Administer Walmart's Emergency Communications Platform:**
- Serve as the primary day-to-day system administrator for Walmart's AlertMedia platform
- Manage users, permissions, groups, templates, and platform configurations
- Validate user data and organizational structures
- Support platform configuration changes and feature enhancements
**Maintain Platform Readiness:**
- Monitor platform health and performance
- Resolve technical issues and troubleshoot problems
- Ensure the platform is configured to support emergency operations
- Conduct regular audits and maintenance
**Support Administrators:**
- Provide technical support to restricted and full administrators
- Develop documentation and training materials
- Facilitate knowledge transfer and best practices
**Collaborate on Governance:**
- Partner with Walmart's teams on platform governance initiatives
- Participate in planning and coordination of platform updates
- Maintain communication between AlertMedia and Walmart stakeholders
AlertMedia is a high-growth, PE-backed SaaS company with 4,000+ clients globally. The company offers a unified risk intelligence platform with 7+ years of AI innovation, a customer NPS of 70+, and a strong culture. Benefits include competitive base salary, company-wide bonus program, generous time off and parental leave, 100% employer-paid medical/dental/vision/life insurance, and 401(k) with company match.
**Requirements:**
The posting excerpt provided does not include a dedicated requirements section. Qualifications and must-have skills, if stated in the full posting, are not visible in this excerpt.
