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Salary: USD 261,000 - 370,000 / annual
Hover is a property intelligence platform that uses proprietary AI and real property data to help homeowners, contractors, and insurance professionals design, improve, and protect properties. The company has raised funding from Google Ventures and Menlo Ventures and serves major customers including Travelers, State Farm, and Nationwide.
You will lead the engineering organization for Core UX, Growth, and Billing Systems—the foundational experiences that define what it feels like to be a Hover customer. This is a Director or Senior Director role managing multiple engineering teams and senior engineers.
Key responsibilities:
- Own the engineering strategy for Hover's shared customer experience, including signup, authentication, organization and team management, roles and permissions, sharing, account management, and core navigation. Turn these into a polished, reliable, and accessible product system.
- Build Hover's self-service growth engine in partnership with Product, Design, Data, Marketing, and GTM. Remove friction across acquisition, activation, conversion, expansion, and retention through disciplined experimentation and measurement.
- Lead the Billing Systems that power plans, entitlements, subscriptions, payments, and pricing. Partner with Finance, GTM, Support, and Legal to enable new products and business models.
- Act as a true Product, Design, and Engineering partner. Bring opinions about what to build, challenge assumptions, and share accountability for outcomes.
- Set a high bar for usability, accessibility, performance, reliability, instrumentation, and maintainability while helping teams move quickly.
- Hire, coach, and develop a high-performing organization. Address gaps quickly and keep team structure matched to problems.
- Explore where AI can transform onboarding, personalization, self-service, and support. Redesign engineering workflows from discovery through operations.
- Connect engineering investments to activation, retention, conversion, revenue, support burden, and operational cost.
Requirements:
- Significant experience building customer-facing software products at scale, including leading multiple engineering teams, senior engineers, and ideally engineering managers.
- Track record of building high-performing engineering organizations through strong hiring, coaching, clear expectations, and effective performance management.
- Strong product judgment: repeatedly influenced what gets built, not only how, as a genuine Product, Design, and Engineering partner with shared accountability for outcomes.
- Strong business judgment: can reason about customer segments, growth, pricing, and commercial constraints.
- T-shaped technical leadership across frontend, backend, APIs, data, architecture, reliability, and security, with enough depth to improve important technical decisions.
- Experience leading ambiguous, cross-functional problems and moving comfortably between multi-year strategy and operational detail.
- Genuine curiosity about AI, with examples of turning new capabilities into practical product or engineering improvements.
Nice-to-haves:
- Product-led growth, self-service SaaS, onboarding, activation, or experimentation experience, especially with small businesses or a mix of SMB and enterprise customers.
- Billing, subscriptions, payments, pricing, or entitlement systems experience.
- B2B products with organizations, teams, roles, and permissions, or shared platform teams spanning multiple product verticals.
