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Salary: USD 161,500 - 218,500 / annual
Housecall Pro is seeking a Director of Procurement and Vendor Management to lead the company's technology procurement and vendor management function within Information Systems. You will drive strategic technology sourcing, vendor partnerships, and operational efficiency across the organization while maintaining strong governance, security, and compliance standards.
In this role, you will oversee the end-to-end technology procurement lifecycle, including vendor selection, strategic sourcing, contract negotiations, purchasing approvals, vendor performance monitoring, and renewal management. You will partner closely with Information Systems, Security, Legal, Finance, and cross-functional business leaders to evaluate technology needs, identify vendor consolidation opportunities, and ensure purchasing decisions align with organizational priorities and long-term technology strategy.
Key responsibilities include:
- Developing and executing technology procurement and vendor management strategies that strengthen the technology ecosystem and support organizational growth
- Leading strategic sourcing, vendor evaluations, and competitive selection processes across software, SaaS, AI tools, cloud infrastructure, communications platforms, and technology-enabled business services
- Directing complex vendor negotiations, including enterprise agreements, multi-year contracts, usage-based pricing structures, and renewals
- Establishing technology procurement policies, purchasing workflows, vendor onboarding standards, and approval processes in partnership with cross-functional teams
- Evaluating technology purchasing decisions and providing leadership with recommendations based on business requirements, vendor capabilities, pricing benchmarks, security requirements, and potential risks
- Overseeing vendor contract lifecycle management, including contract documentation, renewal planning, service commitments, and proactive vendor engagement
- Partnering with Information Systems and cross-functional leaders to assess technology utilization, forecast needs, identify redundant applications, and drive vendor consolidation opportunities
- Collaborating with Information Systems, Security, and Legal to establish vendor governance standards, including security assessments, data protection requirements, and third-party risk management
- Driving evaluation, implementation, and continuous improvement of procurement and contract lifecycle management platforms
- Cultivating strategic relationships with key technology vendors and internal stakeholders, leading vendor business reviews, and monitoring SLAs
Housecall Pro is a rapidly growing B2B SaaS company founded in 2013 that helps home service professionals streamline their businesses through scheduling, dispatching, payments, and other tools. The company supports over 50,000 businesses and has 2,000+ team members globally, with headquarters in Denver and distributed teams across Brazil, Poland, the Philippines, Mexico, and beyond. The company is backed by top-tier VCs and offers equity, comprehensive benefits, flexible PTO, and a mission-driven culture focused on helping service professionals succeed.
REQUIREMENTS:
- 7+ years of experience in procurement, strategic sourcing, or vendor management, including at least 3 years negotiating technology, SaaS, or services contracts
- Experience negotiating multi-year software agreements and renewals
- Experience managing purchase order processes and working with a spend management platform or ERP system
- Experience reviewing contracts and partnering with Legal on renewal, liability, data protection, and termination terms
- Experience at a fast-growing company, including establishing procurement processes
- Proven experience driving team efficiency or output quality through strategic use of AI tools and automation
- Bachelor's degree preferred, or equivalent work experience
- Contract lifecycle management tools, spend management platforms, and vendor pricing benchmarks experience preferred
- FinOps principles or procurement certifications (e.g., CPSM) preferred
Success factors include: ability to align procurement decisions with business needs, strong cross-functional communication and influence skills, excellent negotiation and vendor relationship management abilities, analytical mindset, comfort navigating ambiguity, collaborative approach, commitment to continuous improvement, and personal resilience in learning and thriving in ambiguous environments.
